Alpaca Suri has a 7 day return policy. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition
Products must be in the condition you received them and in the original box and/or packaging.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt) your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
Please contact us for a return authorization number.
NO RETURNS WILL BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER.
Alpaca Suri reserves the right to charge a 15% restocking fee on select items.