Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt) your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
Please contact us for a return authorization number.
NO RETURNS WILL BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER.
Alpaca Suri reserves the right to charge a 15% restocking fee on select items.